It’s good that Karen thrives in fast-paced, dynamic environments, because life at PSC is never dull. She also lives with a whisper of discontent, which fuels her passion for continuous improvement and gives her the energy she needs to get the job done. Karen’s favorite approach to improving systems involves identifying high-quality, technology-based solutions and applying them to data-based decision making, process improvement, communication, and learning and development.

As a program director at PSC, Karen develops and monitors project timelines and deliverables, manages budgets, and provides strategic counsel on best practices in systems design, user acceptance testing, and help desk management. She also manages PSC staff and subcontractors, keeping the wheels turning and the team moving forward.

Prior to joining PSC, Karen served as project manager for device purchasing with the Michigan Department of Education through its Technology Readiness Infrastructure Grant. For ten years, she also worked as a private educational technology consultant, serving such clients as Michigan State University and the Association for Supervision and Curriculum Development. In total, Karen has over 19 years of experience as a project manager, instructional designer, consultant, and manager in corporate, start-up, K–12 education, higher education, and government settings.

Email: khairston@publicsectorconsultants.com

A Little More…

Education: BS in Education and Sports Medicine, both from Central Michigan University, and an MA in Instructional Design and Educational Technology from Michigan State University

With PSC since: October 2015

PSC superpower: Finding the perfect configuration of people, resources, and processes to get things done

Favorite part of working at PSC: Using so many skills on the same project

Why Michigan? Family roots and the Great Lakes!