Public Sector Consultants was hired by The Nature Conservancy (TNC) to examine the ways water utilities are successfully anticipating and meeting the needs of their customers through innovative strategies designed to reduce cost burdens, increase infrastructure investments, and provide services that customers of all income levels can afford. By commissioning this research, TNC hoped to identify a suite of business practices that would inform potential changes that Michigan policymakers could adopt to accelerate investment in upgrading Michigan’s water infrastructure while providing affordable services to all residents and businesses.
About Our Analysis
This report examines the business models of some innovative water utilities and how their state partners have helped or hindered their efforts. It looks at how these utilities design and implement their rates, ways in which they have found efficiencies, and how they utilize state and federal resources to maximize investment and savings. Additionally, the report looks at what new ways utilities plan for the future while providing reliable and affordable water services for their customers.
This content is made possible by in-depth research and analysis conducted by PSC. Please consider providing some additional information to download this content so we can let you know about other relevant research we're conducting. We will never share your information with other organizations.