The 988 Suicide & Crisis Lifeline is a national resource that connects people of all ages who are experiencing mental distress with support. The 988 Suicide & Crisis Lifeline (formerly known as the National Suicide Prevention Lifeline) offers 24/7 call, text, and chat access to trained crisis counselors who can help people experiencing suicidal thoughts, substance use, mental health crises, and any other kind of emotional distress. People can also dial the 988 Suicide & Crisis Lifeline if they are worried about a friend, family member, or loved one who may need crisis support. Michigan wants the 988 Suicide & Crisis Lifeline and the support it offers to be personalized for each person who reaches out for help.
It is important to the Michigan Department of Health and Human Services (MDHHS) that diverse experiences of Michigan’s older adults are carefully considered and incorporated into Michigan’s 988 Suicide & Crisis Lifeline outreach and education efforts. MDHHS partnered with Public Sector Consultants (PSC) to gather input on the 988 Suicide & Crisis Lifeline from adults aged 60 and older and their caregivers to hear their experiences, recommendations, and concerns to ensure that Michigan’s 988 Suicide & Crisis Lifeline call centers are prepared to better support older adults.