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Michelle Rouse

Customer Service Representative, Michigan Saves

Michelle comes from a large family and has five brothers and three sisters. Her family is very important to her; she loves spending time with them, whether by traveling to new places, enjoying a boating trip on a summer day, or playing games at home. While things get a bit loud and chaotic when they’re all together, she always finds fun and harmony in the jumble.

At PSC, Michelle uses her ability to work with people as a customer service representative for Michigan Saves, a multimillion-dollar nonprofit green bank managed by PSC. In her role, she supports customers, contractors, and lenders as they navigate the organization’s services. Michelle is passionate about providing high-quality customer service to everyone she speaks to. She educates customers on programs, offers, and qualifications; builds contractor relationships; and provides administrative support to the Outreach Team.

Prior to joining PSC, Michelle worked in various administrative positions, including as an office administrator for Holland Heating & Cooling.

A Little More...

Education:

With PSC Since:

April 2025
PSC Superpower:
Going with the flow
Favorite part of working at PSC:
Gaining knowledge of ways to better our state, nation, and world with energy efficiency improvements
Why Michigan?:
Michigan summers are the best and the winters make it impossible for bugs to grow too big.